Refund and Returns Policy – Elevated Statement

Review the Returns & Refunds Policy of Elevated Statement. Learn how to return items, request refunds, and resolve order issues with a smooth, secure process.

Effective Date: 27th August’ 2025.

Your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, our Returns & Refunds Policy ensures a smooth process.

1. Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Products must be unused, unworn, and in their original packaging with tags intact.
  • Certain products (e.g., intimate apparel, personal care items, customized goods) may not be eligible for return due to hygiene or personalization reasons.

2. How to Initiate a Return

  1. Contact us at info@elevatedstatement.com with your order number and reason for return.
  2. We will provide return instructions and the return address.
  3. Customers are responsible for return shipping costs, unless the item arrived damaged or defective.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.
  • Approved refunds will be processed within 5–10 business days to your original payment method.
  • Shipping fees (if any) are non-refundable.

4. Exchanges

  • We currently do not offer direct exchanges. To exchange an item, please return the original product and place a new order.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and packaging. We will replace or refund the item at no additional cost.

6. Late or Missing Refunds

  • If you have not received your refund after 10 business days, please check with your bank or payment provider.
  • If the issue persists, contact us at info@elevatedstatement.com for assistance.

7. Contact Us

For return and refund inquiries, please reach out to:

Elevated Statement
Email: info@infoelevatedstatement.com