Refund And Returns Policy | Easy Returns & Refunds Guide

Effective Date: 27th May’ 2026.

At Elevated Statement, customer satisfaction is important to us. This Refund and Returns Policy explains the conditions under which products may be returned, exchanged, or refunded. Please read the information below carefully before initiating a return request. Our goal is to make the returns process simple, transparent, and hassle-free while ensuring fairness for both customers and our business.

1. Eligibility for Returns

Items must be returned within 30 days of delivery.
Products must be unused, unworn, and in their original packaging with tags intact.
Certain products (e.g., intimate apparel, personal care items, customized goods) may not be eligible for return due to hygiene or personalization reasons.

2. How to Initiate a Return

Contact us at info@elevatedstatement.com with your order number and reason for return.
We will provide return instructions and the return address.
Customers are responsible for return shipping costs, unless the item arrived damaged or defective.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection.
Approved refunds will be processed within 5–10 business days to your original payment method.
Shipping fees (if any) are non-refundable.

4. Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original product and place a new order.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and packaging. We will replace or refund the item at no additional cost.

6. Late or Missing Refunds

If you have not received your refund after 10 business days, please check with your bank or payment provider.
If the issue persists, contact us at info@elevatedstatement.com for assistance.